FAQ
INFORMATION ON EMERALD HOMES
DETERGENT SHEETS
What are eco-friendly laundry detergent sheets?
Eco-friendly laundry detergent sheets are concentrated, pre-measured sheets of detergent that dissolve in water to clean your clothes. They are an alternative to traditional liquid or powder detergents — no heavy plastic jugs and no messy powders.
How do I use the detergent sheets?
Gently tear a sheet from the pack and put it straight into the empty drum, then load your clothes on top — not into the detergent drawer. One sheet does a full load. Tear a sheet in half for a small load. Run your usual cycle, anywhere from cold up to 60°C.
Putting the sheet in the drawer, or dropping it onto an already full drum, is the most common cause of white residue on clothes.
What ingredients are used in your detergent sheets?
The complete formulation by weight, from our supplier's safety data sheet:
- Sodium Dodecyl Sulfate — 58%. The main surfactant. Better known as SLS, and a recognised irritant at concentration — in a wash it is diluted across a full drum of water.
- Fatty Alcohol Polyglycol Ether — 17%. Dissolves grease and oils.
- Polyvinyl Alcohol — 15%. Holds the dry sheet together, then dissolves in the wash.
- Water — 9%.
- Parfum — 1%. Sea Breeze scent.
No enzymes, no phosphates, no parabens, no dyes and no optical brighteners.
Do the detergent sheets contain any animal-derived ingredients?
No, our products are vegan and cruelty-free. No animals were harmed in the making of your fresh laundry.
Are the detergent sheets suitable for sensitive skin?
They are non-bio with no enzymes, and free from dyes, optical brighteners, phosphates and parabens — which is what most people washing for sensitive skin are looking for.
They do contain 1% fragrance, and we do not currently make a fragrance-free version. If you need zero fragrance, these are not the right product for you and we would rather say so.
INFORMATION ON EMERALD HOMES
SUBSCRIPTION & SHIPPING
Do I have to buy a subscription?
Nope! We offer both one-time purchase and subscription options.
If you'd like to choose a one-time purchase instead of a subscription, just select the one-time purchase checkbox.
How do I cancel or adjust my subscription?
When you buy a subscription you're not locked into a contract so you can cancel, pause or modify it at anytime. There are no fees and no notice period.
We have an online platform where you can easily cancel or adjust the subscription with 1 click. You will receive an email to access this portal after purchasing.
Or if you're feeling lazy just shoot us an email at info@myemeraldhomes.com and we'll take care of it for you with a smile.
Where do you ship from?
We ship all our orders from Ireland.
How long does shipping take?
Ireland: Next-day delivery for orders placed before 1 PM.
UK: 48-hour delivery for orders placed before 1 PM.
USA/EU: 5-8 days (typically 5, but please allow extra time).
Note: Orders placed after 1 PM on Friday will be processed the following Monday.
I have another question
Didn't find the answer you were looking for? Drop us a message at info@myemeraldhomes.com
INFORMATION ON EMERALD HOMES
HOW DOES THE PRODUCT WORK
Do our detergent sheets work with all types of washing machine?
Yes. Our sheets work with front loaders, top loaders and HE (high-efficiency) machines.
How many loads of laundry can I do?
Each pack has 60 sheets — that is 60 full loads at one sheet per load. Tear a sheet in half for smaller loads and a pack will stretch further.
How should I store the detergent sheets?
Keep them cool, dry, and out of direct sunlight. The sheets are designed to dissolve in water, so damp storage is the one thing to avoid.
Can I use the detergent sheets for hand washing clothes?
Yes. Dissolve a sheet in a basin of water and hand wash as normal.
Are the detergent sheets safe for septic systems?
Yes, the sheets are septic-safe.
For which colour washes are the detergent sheets suitable?
Suitable for white, coloured and dark laundry.
What temperature do the detergent sheets work at?
The sheets can be washed between 30 and 60 degrees, and also in cold water and for hand washing.
Do the detergent sheets work in both hot and cold water?
Hot, cold, or somewhere in between — the sheets are designed to dissolve and work in both.
How effective are the detergent sheets at cleaning clothes?
They remove everyday dirt, stains and odour on a normal cycle. If a wash disagrees, the 30-day money-back guarantee applies — tell us and we refund you.
Can the detergent sheets handle tough stains?
For a set-in stain, dampen a corner of a sheet and rub it into the mark before washing. Pre-treating this way works better than any pod, which cannot be applied directly to the fabric.
How To Use Eco Sheets
